At Haj Botanics, we take great pride in the quality of our products and the trust you place in us. Due to the nature of our items, we do not accept returns. However, we are committed to ensuring your satisfaction and addressing any concerns you may have.

Refund Policy:

1. Damaged Items:
   If your order arrives damaged, please contact us within 7 days of receiving the product. Simply email us at Haj@hajbotanics.com with your order number and photos of the damaged item, and we will gladly issue a refund or replacement.

2. Adverse Reactions:
   Your safety and well-being are our top priority. If you experience an unexpected or unpleasant reaction to one of our products, please reach out to us immediately at Haj@hajbotanics.com. We will work with you to understand your experience and resolve the matter, which may include issuing a refund or credit.

Non-Refundable Situations:

Our products are designed to complement individual wellness journeys, and their effects may vary from person to person. As such, we do not issue refunds for personal dissatisfaction related to subjective experiences (e.g., "didn't feel it").

If you have any questions or concerns, we encourage you to reach out to us directly. Our team is here to listen and assist in any way we can.

Thank you for understanding and for choosing Haj Botanics.